Layzee

Layzee is a convenience app connecting consumers with certified service providers.

Serving your convenience to your doorstep.

Layzee is a on demand service mobile app which lets you quickly book a carpenter, beautician, plumber, home cleaner or car services and much more with just a few taps on your phone.

Role

Product Designer
UI Interaction

B2C, Service app

Released

2020

Context

Finding the right expert—whether it’s a plumber, electrician, or any other home service provider—can be a real challenge. When a pipe is leaking, the fridge stops working, or furniture needs repair, we often find ourselves making countless calls, asking friends and acquaintances for recommendations. It’s a frustrating process that can leave us feeling overwhelmed.

As a one stop solution, we introduced the Layzee app. As a product designer, I was responsible for building app’s user experience with intuitive and user friendly designs.

Research & Understand

To design a user-friendly experience for Layzee, I collaborated with our team to conduct in-depth user research, aiming to understand the needs and challenges of our target audience. Our research revealed that many users face difficulties in quickly finding reliable home service providers and struggle with scheduling and comparing options for services such as plumbing, cleaning, beauty treatments, and more.

After gathering insights from our user research, I moved into the design phase by creating wireframes and prototypes that addressed the key pain points identified, such as the difficulty in finding, scheduling, and comparing service providers.

Design Outcome

Users

With the help of Layzee app, users can now search the service or select from diverse set of categories and schedule appointments with your preferred provider in seconds.

Additionally, the app allows you to search for additional services like beauty treatments, home cleaning, pest control, hairdressing, and more, all from the comfort of your home. It features only professionals with verified experience and credentials.

We provided 5 main categories with multiple subcategory for users to select from.

Pet

Vehicle

Personal

Home

Repair & Maintaince

Vendors

Through Layzee app, vendors and service providers are able to setup their profiles, add their services, availability, get notifications of requests from customers, accept or decline as per availability, can check the booking and customer details.